2025 Cadetship - Internal Ombudsman Shared Service

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

Cumberland City Council is proud to offer a Cadetship with our Internal Ombudsman Shared Service (IOSS) in line with the 'fresh start for local government apprentices, trainees and cadets' in conjunction with the NSW Government. This cadetship offers a combination of on-the-job work experience combined with the completion of your university degree.

The Cadet - Internal Ombudsman Shared Service is responsible for undertaking activities that will assist in ensuring and promoting awareness of Council's responsibilities to the public in complying with the law and best practice in governance and administrative practice. The Internal Ombudsman Shared Service works across three Councils – the City of Parramatta, Cumberland City and Inner West Councils. The service responds to escalated complaints about Council services and undertakes proactive measures through the provision of advice, education, training and other awareness raising activities.

The successful applicant will require:

• Currently enrolled in a university degree relating to law, business administration or equivalent
• Demonstrated ability to deal in a positive and courteous manner with the public and other workers
• Good verbal and written communication skills  
• Possess good administrative and organisational skills, including attention to detail, ability to maintain accurate records and skills in Microsoft Office
• Ability to work as part of a team with good interpersonal skills 
• Understanding of equal employment opportunities, workplace health and safety and ethical practice principles and the ability to act with probity at all times
• Behaviour that positively demonstrates the values of the member Councils and compliance with the Code of Conduct and the member Councils' policies and procedures.

Download the position description here for more information. 

About this role: 

• 1 x term contract, full-time or part-time position for a period of up to 24 months
• 35 hour week, working from 8:30am to 4:30pm
• Access to Council's 9 day fortnight Accrued Day Off (ADO) arrangement
• Located at Council's Internal Ombudsman Shared Service office in Auburn, and may be required to work across any of the three (3) Council's work locations.

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• This position is placed in Cumberland's Trainee Salary Structure with a salary of $1,206.92 per week, plus a wages margin allowance and 11.5% superannuation

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned swimming pools
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required
• Provide evidence of your vaccination status as part of the employment screening process, in accordance with Council’s COVID-19 Vaccination Procedure.

Enquiries: Telephone Elizabeth Renneberg, Internal Ombudsman on 8757 9617 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Sunday 5 January 2025

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.