Coordinator Corporate and Community Engagement

Located 20km west of Sydney on Dharug country, with a population of over 245,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Strategic Communications team sits within Council’s Corporate Performance Directorate and is responsible for providing high quality media and communications services to all stakeholders including our Community, Executive Team, Senior Leadership Team and Council staff. 

The team provides timely advice and assistance to internal and external customers on a range of communications functions including content creation and design, media and public relations management, digital and social media management, marketing, advertising, promotions, print and brand management, and Corporate and community consultation activities. 

We have an exciting opportunity within the team for a dynamic Coordinator Corporate and Community Engagement  who will be responsible for the implementation, review, updating and delivery of the Cumberland Community Engagement and Participation Strategy, embedding best practice engagement across Council operations. This role will be responsible for the planning, delivery and reporting on community consultation activities.

The successful applicant will require:

• Tertiary qualifications in Communications and /or Community Engagement 
• Minimum of 5 years’ experience in Corporate and/or Communications roles with demonstrated application of public participation processes 
• Knowledge, experience and application of IAP2 Framework and /or IAP2 qualifications
• Demonstrated experience in overseeing complex collaborative engagement projects, and the ability to develop, implement and evaluate strategic plans and policies 
• Proficient in systems such as Microsoft, Adobe, Indesign, and Excel 
• Exceptional verbal and written communication skills, proven negotiation, conflict resolution, and problem-solving ability 
• Proven ability to undertake multiple, concurrent engagement projects and produce communications material for a range of audiences across a range of formats 
• Proven ability to relay information clearly and effectively 
• Excellent time management and organisational skills 
• Class C drivers licence. 
• Working with Children check 

Download the position description here for more information. 

About this role: 

• Permanent, full-time position
• 70 hour fortnight
• Access to Council's 9 day fortnight Accrued Day Off (ADO) arrangement
• Located at Council's Merrylands office, with occasional travel required across Council worksites, and may be required to work across any of Council’s work locations

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 14 of the Cumberland Salary Structure with a salary range of $2,303.00 to $2,648.45 per week, plus 12% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role
• Mobile phone

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

ENQUIRIES 

Contact Johnny Youssef, Manager Strategic Communications and Engagement on 8757 9739 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Tuesday 10 March 2026

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.