Community Engagement Officer

Job No: CC221191
Location: Merrylands

Located 20km west of Sydney on Dharug country, with a population of over 245,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

We have an exciting opportunity within our Strategy, Improvement and Engagement team for a dynamic Community Engagement Officer to facilitate community engagement with local residents, businesses, and key stakeholders across Cumberland. This role implements strategies that encourage meaningful participation from relevant groups and stakeholders in addressing specific issues and contributing to the Council’s future strategic direction and the City’s development.

The successful applicant will require:

  • Tertiary qualifications in communications, social science or a related field and/or relevant experience
  • Excellent written communication, research skills, and high level interpersonal and networking skills
  • Demonstrated project management skills with the ability to deliver multiple projects concurrently on time and within budget
  • Proven experience in the field of community engagement and stakeholder relations 
  • Demonstrated knowledge of traditional and emerging and community engagement approaches 
  • Demonstrated experience in working with culturally and linguistically diverse communities
  • High level computer literacy, particularly in the MS Office suite of products
  • Class C driver's licence
  • Valid Working with Children Check clearance number (or ability to obtain).

Download the position description here for more information. 

About this role: 

  • Permanent, full-time position
  • 70 hour fortnight
  • Access to Council's 9 day fortnight Accrued Day Off (ADO) 
  • Located at Council's Merrylands, with occasional travel required across Council worksites, and may be required to work across any of Council’s work locations

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

  • Grade 11 of the Cumberland Salary Structure with a salary range of $1,765.48 to $2,030.30 per week, plus 12% superannuation
  • The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

What you'll need to have for this role:

  • The right to live and work in Australia
  • Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
  • Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

WHAT WE CAN OFFER

  • We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
  • Training and professional development opportunities available to develop skills and grow your career
  • Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
  • Three (3) additional grant days of paid leave over Christmas (where applicable)
  • Corporate Health Insurance discounts
  • Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
  • Subsidies to assist with the cost of wellness and fitness activities
  • Free access to Council owned and managed Aquatic Centres
  • Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

ENQUIRIES 

Contact Corey Jones, Manager Strategy, Improvement and Engagement on 8757 9894 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Monday 29 June 2026

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

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